Unique air travel assistance from a real live human.

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Cranky Concierge is the unique air travel assistance service started by Brett Snyder, founder of the award-winning air travel blog, The Cranky Flier. Brett was named a Top Travel Specialist for urgent airline assistance in 2013 by Condé Nast Traveler for the third year in a row.

Sign up and our staff of airline dorks will personally monitor your flights, watching for problems like delayed airplanes and weather at your destination. Cancellation or missed connection? Your concierge is already researching alternatives and can help you get rebooked.

We also have a full range of services to help you plan trips and we can even book flights, hotels and car rentals. We also offer custom Cranky Concierge programs for Small Businesses who want to take the worry out of travel for their road warriors.

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"The service was incredible."
Listen to one happy customer's story . . .
Micah E

"I will be a repeat customer."
. . . when a major midwest storm led to the cancellation of our flight, I received an email from Cranky almost immediately with the details of our rebooking.
Marshall J
DC Metro Area

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